The effects of personality types on turnover intention and job retention

Lee,  Jeong-Woo; Kim,  Myeng-Ki

J Korean Dent Assoc > Volume 48(10); 2010 > Article

The Journal of The Korean Dental Association 2010;48(10):738-753.
Published online October 31, 2010.

MBTI와 에니어그램을 이용한 치과위생사들의 성격 분석 유형이 이직 횟수 및 근속년수에 미치는 영향

이정우¹, 김명기²

^¹서울대학교 치과대학원 치과경영정보학교실
^²서울대학교 치과대학원 치과경영정보학교실

The effects of personality types on turnover intention and job retention

Jeong-Woo Lee¹, Myeng-Ki Kim²

¹Department of Dental Management and Informatics, School of Dentistry, Seoul National University
²Department of Dental Management and Informatics, School of Dentistry, Seoul National University

Abstract

Objectives
To deter job migration and to facilitate a more efficient personnel management system, a personality type analysis tool, such as MBTI and Enneagram, may be considered. These tools can facilitate better recognition of talent among prospective employees, as well as more efficient allocation of tasks for greater job satisfaction. Methods: This study conducted direct interviews with dental hygienists currently employed at two major dental organizations, which operate the largest networks of clinics across the greater metropolitan area. Results : First, in terms of number of turnover experiences, the Head Type showed lower task satisfaction, whereas the Body Type exhibited greater task satisfaction. Second, the Head Type showed greater job satisfaction compared to the other types. Third, the SJ Type, often considered the traditionalist in terms of long-term employments, exhibited greater tendencies toward long-term commitment with one employer. Fourth, dental hygienists, in terms of long-term employment, are negatively affected by task satisfaction, and positively affected by job satisfaction. Conclusions: It is thought to be considerable to use personality type analysis tools in clinical human resource management.

Key Words: Turnover intention;Enneagram;MBTI;Dental Hygienist;